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Hotel Reception

SmartButler® - The Best Guest Service Center

Innovative. Precise. Effective

About JAYBEE

JAYBEE was established in 1989 and has become a leader in providing computerized solutions to the hotel and leisure industry. Having begun its life by developing back-office and banqueting systems for hotels, JAYBEE’s flagship product today is SmartButler®, the Guest Service Centre application.

JAYBEE’s customer base includes major luxury international hotel chains.

Some of SmartButler modules are also a perfect fit for Residential and Commercial Facilities Management.

JAYBEE has customers in almost 50 countries around the world.

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Benefits

Mezzo LogBook Tasks Management

Manage, monitor, handle, escalate, follow up, report and analyze all guests related tasks in real time.

LogBook Tasks Management

Manage, monitor, handle, escalate, follow up, report and analyze all guests related tasks with full connectivity to hotel PMS.

HouseKeeping

Improve dramatically HouseKeeping Work Processes and Procedures, Increase efficiency and decrease Operational costs.

MiniBars Management

Transform your Minibars into a real profit center

See All Our Solutions

SmartButler® Products

Outlets

Duty Manager

PM

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FOCUSES ON GUEST SATISFACTION AND LOYALTY

ALLOWS STAFF TO WORK EFFICIENTLY WHILE BEING MOBILE

USER-FRIENDLY, INTUITIVE AND EASY TO USE

INFORMATION IS SECURE AND BACKED UP. NO INFORMATION IS LOST OR DELETED

MODERATE OPERATING COSTS

CONSTANTLY BEING IMPROVED WITH ADDITIONAL FEATURES AND NEW TECHNOLOGIES

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"Renaissance Moscow Monarch Centre installed the minibar reporting module with PMS interface, and following the initial investment for license hardware and support, managed to create a ROI of 2 months on the project."

Armin Eberhard, General Manager.

Renaissance Moscow, Monarch Centere.

Reviews

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Frequently Asked Questions

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A

What are the major differences between Mezzo and Full Service version?...

Mezzo LogBook has all the functionality and features of Full Service LogBook...

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A

Is PMS interface mandatory when using Full service?

For the LogBook module it is nice to have, for the HouseKeeping and Minibar modules...

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A

What protocol type SmartButler's PMS interface is based on?

Usually we use FIAS protocol, TCP/IP based, event driven. We are open to development...

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A

Is SmartButler cloud based solution? Is it web-based one?

All SmartButler modules including Mezzo can be cloud based. For Full Service modules...

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A

What is required to migrate from Mezzo version to Full Service LogBook module and how long does...

All data will be retained as is, it will take JAYBEE half day maximum to do the migration...

Email: mail@jaybee.com

Address: Prinzregentenstrase 22

80538 Munich, GERMANY

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