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SmartButler® LogBook
Service management system
"So that your clients won't have to call twice".
SmartButler® LogBook,
the complete service management system, is a conceptual breakthrough
in the management and monitoring of guest service. SmartButler® LogBook
enables service providers to improve guest service, to work smarter
and more efficiently and to improve internal organization. It also
provides management with tools and statistics to measure the quality
of service delivered.
SmartButler® Feedback
Customer feedback system "Improve what you
customers think of you"
SmartButler® FeedBack,
the complete feedback system, provides easy and effective monitoring
of feedback from your guests. SmartButler® FeedBack is a tool that
allows you to record valuable feedback received from guests. It
enables analysis of this feedback in order to provide statistics
that identify the source of good and bad service in your
organization. This, in turn, provides the platform to improve on
weak areas of service, and to recognize areas of superior service.
SmartButler® Duty Manager
Duty Manager system for easy and efficient use by hotels’ duty
managers.
SmartButler® Duty Manager is a simple but effective tool for the recording of all
duty manager events. Events can be closed during the course of a
shift, or carried over for the attention of the duty manager on the
next shift. Easy standard report for morning meeting briefing and a
wide range of graphs and reports for analysis of trends. A flexible
search capability allows users to extract data for all requirements.
SmartClub
A fast and easy tool to build a
database of club members and to maintain regular contact with your
club members as required. SmartClub
is the simplest solution for creating an immediate connection
between you and your club members via mass SMS or e-mail sending.
Keeping in touch with members of your club is made simple and cheap. SmartClub focuses you on your customers.
SmartButler® PM
Asset Management system "To wisely monitor and
maintain your site's assets and equipment"
SmartButler® PM
is a sophisticated preventative maintenance tool allowing the site
to easily record details of site assets, and have an automatic
reminder system for the necessary maintenance of equipment.
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