Chronological News
2011 News
December, 2011   JAYBEE Announces Launch of  SmartButler® Web Reports. More...
September, 2011   JAYBEE Announces the Addition of a “Guest Letter” Feature to SmartButler®. More...
June, 2011   JAYBEE Announces Launch of SmartMessaging over Internet. More...
February, 2011   JAYBEE Announces Rebranding of its Products Under the SmartButler® Name. More...
2010 News
November, 2010   JAYBEE launches SmartButler® version 5.30x.
New version includes
a built-in interface to Micros System. More...
For detailed information about the new version's enhancements, click here.
July, 2010   New MICROS Interface for SmartButler®.
Room service call tickets to be generated automatically via new interface.. More...
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2009 News
December, 2009  

SmartButler® is Compatible with Windows 7.
Windows 7 users will need to run SmartButler® MS-SQL version. More...

October, 2009  

JAYBEE launches SmartButler® version 5.20x.
New version includes
a built-in connection to MS-SQL and allows remote web access. More...
For detailed information about the new version's enhancements, click here.

May, 2009   JAYBEE launches SmartButler® MS-SQL version.
MS-SQL Express database to become new default standard. More...
February, 2009   JAYBEE Launches SmartButler® FM version.
Flexim Facility Management chooses SmartButler® FM for the management of its customer calls. More...
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2008 News
December, 2008  

JAYBEE launches SmartOnDuty
SmartOnDuty is a simple but effective tool for the recording of all duty manager events. Easy standard report for morning meeting briefing and a wide range of graphs and reports for analysis of trends. More...

October, 2008  

JAYBEE launches SmartButler® version 5.10x.
New version includes new SMS Java application and PMS interface to OnQ. More...
For detailed information about the new version's enhancements, click here.

July, 2008   JAYBEE develops new Java application - SmartMobile.
SmartMobile enables you to easily reply to SmartButler® messages on your mobile phone, without complicated navigation through various menus. With the click of one button, you can now view an event ticket's details and update the event status.
More...
May, 2008   JAYBEE develops new SMS interface - SMS TreeView.
From the SMS TreeView screen, you can view all the runners and escalators who are on call at that moment and activate or deactivate their SMS status. More...
February, 2008   JAYBEE launches new website.
New website has a new style of colours and graphics and contains the content of its predecessor as well as updated information. More...
February, 2008   JAYBEE Launches updates for SmartPM.
New features include messaging capabilities, holiday considerations and window of opportunities for task completion. More...
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2007 News
December, 2007   JAYBEE Launches PAGM for SmartButler® a Proactive Management Module.
New tool for influencing and ascertaining customer satisfaction. More...
November, 2007   JAYBEE launches SmartButler® version 5.0x.
New version contains new features as well as as significant changes to the user interface. More...
For detailed information about the new version's enhancements, click here
2006 News
June, 2006   JAYBEE launches SmartButler® version 4.50.
New version contains new feature for opening Call Tickets remotely via SMS and for generating reports for specific guests. More...
For detailed information about the new version's enhancements, click here.
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2005 News
December, 2005   JAYBEE launches Smart Suite version 4.40.
New version contains new features for easier management of Messaging, and for analysis of Guest Service subtasks. More...
For detailed information about the new version's enhancements, click here.
August , 2005   JAYBEE Launches SmartPM for Preventative Maintenance.
New solution for recording and managing site’s assets and equipment. More...
June, 2005   SmartButler® Interface to Bells Fire Alarm System Installed.
New interface to Alarm and Control Systems allows SmartButler® to manage emergency alarm and control calls. More...
April, 2005   JAYBEE receives final approval for Interface to Alcatel PBX systems for DECTs.  
New interface to Alcatel PBX allows SmartButler® to send text and receive notifications from DECT handsets. More...
March , 2005   JAYBEE launches Smart Suite version 4.30.
New version contains many new features for greater flexibility when dealing with guests, and improved reporting and analysis. More...
For detailed information about the new version's enhancements, click here.
February, 2005   JAYBEE launches additional text messaging via DECTs.
Interface between SmartButler® and DECT allows text messaging between the Guest Service Centre and runners via the internal telephone system . More...
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2004 News
October, 2004   JAYBEE launches SmartButler® version 4.20.
New version of Guest Service Centre contains new highly advanced features greatly improving the system. More...
For detailed information about the new version's enhancements, click here.
August, 2004   Hilton International's Continental European Division selects JAYBEE's SmartButler.
Hilton Europe chooses SmartButler® as its nominated system for Guest Service Centre Solution. More...
July, 2004   JAYBEE releases a new feature called Alerts, a time based warning.
A new feature - Alerts, is a time based warning programmed to inform the Guest Service Centre of repeat and irregular service calls in real time. More...
June, 2004   JAYBEE is proud to announce the release of SmartButler®'s Trigger feature.
New Trigger operation allows SmartButler® to automatically carry out certain actions in response to information derived from other applications or services. More...
May, 2004   JAYBEE successfully installs the new Multisite version of  SmartButler® at a customer site.
The new multisite version of  SmartButler® allows management of several distinct activities at the hotel on one application. More...
April, 2004   JAYBEE launches new external SMS server.
External SMS server for managing SMS communication now provides faster, more efficient service based on cellular infrastructure. More...
March, 2004   JAYBEE launches SmartButler® version 4.12.
New version of Guest Service Centre contains new highly advanced features greatly improving the system. More...
For detailed information about the new version's enhancements, click here.
February , 2004   Hilton Tel Aviv officially inaugurates JAYBEE's Guest Service Centre, SmartButler®, under the nickname "SmartHarry". More...
January 2004   JAYBEE announces launch of remote telephone update feature for SmartButler®.
New feature allows for status updates of SmartButler® tickets from in-house telephone. More...
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2003 News
November , 2003   JAYBEE announces SmartButler® that combines SmartFeedback and SmartButler®.
Two key JAYBEE products to be available for purchase as a single solution. More...
October, 2003   JAYBEE launches SmartFeedback.
New solution for the recording and analysis of guest questionnaire responses and guest comments. More...
September, 2003   JAYBEE launches "SMS to Guests" Service.
New use of SMS tool for direct communication with guests. More...
August, 2003   JAYBEE launches SmartButler® version 4.10.
New version of Guest Service Centre contains new Guest Questionnaire Module and ability to work with Oracle database. More...
For detailed information about the new version's enhancements, click here.
July, 2003   JAYBEE introduces SmartButler®'s Feedback and Questionnaire Module.
SmartButler® offers new feedback feature allowing you to analyze your guests responses. More...
June, 2003   First Oracle installation for SmartButler® completed.
Customer's existing database was transferred to operate under Oracle in the space of a few hours. Stability and performance of SmartButler® operation remain at high levels. More...
May, 2003   JAYBEE launches SmartButler® Reports and Analysis Service.
New service allows for easy interpretation and analysis of SmartButler® statistical information. More...
February , 2003   SmartButler® installed at all sites of Hilton in Israel.
JAYBEE completes successful implementation of Version 4.0q at Hilton sites in Israel including Fidelio interface and SMS feature.
February , 2003   Micros-Fidelio authorizes final release of SmartButler® interface to Fidelio-PMS.
SmartButler®'s new TCP/IP based interface, has been approved to all versions of Fidelio (6, 7 & Opera) and is very easy to install. configure and use. More...
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2002 News
December, 2002   JAYBEE launches SmartButler® new version 4.
This release, a culmination of a years worth of development effort, includes a number of exciting new features and capabilities that are unique to SmartButler® application. More...
November, 2002   JAYBEE Launches SmartButler®-IT.
New application of SmartButler® supports IT calls for hotels and other sectors. More...
October, 2002   JAYBEE Launches SmartClub.
Tool to manage Customer and Loyalty Clubs uses SMS technology for two-way communication with members. More...
May, 2002   JAYBEE Introduces SmartButler® Interface to Fidelio PMS.
SmartButler® interface introduced for all existing versions of Fidelio's PMS. More...
April, 2002   JAYBEE Launches SmartButler® - Web generation.
Web-enabled version of SmartButler® enables remote operation ideally suited to large hotel chains and clusters. More...
March, 2002   JAYBEE introduces SmartMonitor system.
New tool which sends out an alert the moment a change in the normal working status occurs in a mission-critical system, website, server or network computers. More...
January, 2002   JAYBEE introduces SmartSMS concept.
Short Messaging Service (SMS) tool forms basis for numerous applications. More....
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