JAYBEE Systems, the developer of the hotel Guest Service Centre Software SmartButler^®, has announced the launch of a new solution for the recording and analysis of duty manager calls.  SmartOnDuty is a tool that allows easy recording and analysis of all information received relevant to duty mangers during their shift.

SmartOnDuty has been developed using the same easy user interface that users of other JAYBEE products have become accustomed to.  It includes a number of unique features including:

• Easy opening of tickets to record events that took place in the hotel that were dealt with by the duty manager

• All duty manager tickets will need to be closed once the matter has been taken care of

• Tickets not closed during one shift remain open and are carried forward to the next shift for dealing with

• A standard report for presentation to the morning meeting to facilitate the discussion of duty manager calls

• On-line bar charts, pie charts and printed reports to allow easy analysis of the types and frequency of calls dealt with by duty mangers

Mr Joseph Ron, JAYBEE's Managing Director, said that SmartOnDuty is an important addition to JAYBEE’s suite of products that assist customer hotels in the delivery of excellent service to guests.  “This new solution will further assist management in their quest to improve standards of guest service and help the hotel to work in an organised and efficient way”, he said. 

SmartOnDuty is available for purchase by existing customers as well as new customers.

For more information about this, or any other JAYBEE products please contact us.