The main changes made in SmartButler^® are the addition of PBX capabilities and expansion of SMS functionality. The PBX includes features such as automatic updating of SmartButler^® via in-house phones. SMS is now much more stable and is being utilized more efficiently thanks to a linkage to an external server developed by JAYBEE.

Key changes in SmartFeedback include the automatic questionnaire emailing system from which feedback forms are sent to guests after their stay at the hotel. Another essential addition is the ability to define more than one questionnaire directed at different target groups in the site. New reporting abilities have been added to SmartFeedback allowing the system to play an important role in the conclusion drawing of the site.

Mr. Joseph Ron, JAYBEE's Managing Director, said that the new features in SmartButler^® and SmartFeedback Version 4.12 are designed to improve even further the service delivered to guests by enhancing the feedback received from guests. "The changes and new features are, once again, entirely driven by the requests and requirements of our customer hotels, and the demands that are being made of them by their guests. We are pleased to continue to be responsive to our customer requirements", he said.

SmartSuite Version 4.12 is available to existing customers with valid support contracts, and can be downloaded from JAYBEE's new website. To download the upgrade version, click here.