JAYBEE Systems, the developer
of the hotel Guest Service Centre - SmartButler®, has announced
the launch of its Proactive Guest Management Module – PAGM.
The new tool enables hotels
to be in touch with their guests to ascertain their level of
satisfaction. PAGM gives the hotels the options to choose which guests
to contact as well as the questions guests are asked.
By using PAGM, hotels are
given the opportunity to immediately “put right” any problem that becomes apparent during
the conversations with the hotel guests.
PAGM can be effective in
positively influencing guest opinions and satisfaction levels. By using
PAGM to contact
visitors, additional hotel services can be offered during
conversations providing more business for the hotel.
To learn more about PAGM,
click here.