Via an interface to the
hotel's DECT system, SmartButler® is now capable of a new two-way
communication to and from DECT handsets. This capability is in
addition to the existing platform for communicating to and from
cellular handsets using SMS messaging. JAYBEE has already
successfully installed interfaces to the Alcatel and Tenovis
DECT systems, with more interfaces anticipated in the future.
A key benefit of the new
interface is that a two-way communication is possible between
the GSC and the departments without incurring additional
messaging costs. Because all messaging is routed via the
internal telephone system, there are no additional costs for
messages. The platform enables a representative of a department
to edit or close event tickets, view status of a call and
retrieve information from Fidelio Property Management System.
Following the first
installation of this new feature, Mr. Joseph Ron, Managing
Director of JAYBEE Systems said that "Our customers can now work
with greater stability and flexibility at low cost and with very
simple infrastructure".
The new feature is available
to all existing customers of SmartButler® with valid Support and
Maintenance Agreements.
For more information customers and potential customers should
feel free to
contact JAYBEE.
For more information about
this, or any other JAYBEE products please contact JAYBEE on
phone +972 2 561 1018.
